Support Tickets
Manage customer support requests and issues
Open
12
In Progress
8
Resolved Today
24
Avg Response Time
15min
| Ticket ID | Customer | Subject | Category | Priority | Status | Created | Action |
|---|---|---|---|---|---|---|---|
| TICK-0045 | Adewale Johnson | Payment not reflected | Payment Issue | High | Open | 2024-02-03 14:30 | |
| TICK-0044 | Chioma Okeke | Unable to verify meter number | Technical | Medium | In Progress | 2024-02-03 10:15 | |
| TICK-0043 | Yusuf Ahmed | Refund request for failed transaction | Refund | High | In Progress | 2024-02-02 16:45 | |
| TICK-0042 | Blessing Eze | Account verification help | Account | Low | Resolved | 2024-02-02 11:20 | |
| TICK-0041 | Ibrahim Musa | Duplicate charge on my account | Payment Issue | High | Resolved | 2024-02-01 09:30 |